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Similar experience to recent complainant. Held up in traffic jam on M5 on 8th April 2017 (3 hrs). Used call box at service station at J 30. Cash (60p) not accepted nor debit card. Credit card accepted but no connection made. Now discover I have been charged £6 for call...
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#1034721
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Bbg Communications - Scam in public telephone
Hi there, last Sunday, the 18th of December, between 7 and 7:15pm, I was driving home on the M3 Motorway in Hampshire, South UK, when I had to stop to call my wife to tell her that I did not know what time I was getting home as there was an accident on the motorway and...
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#976454
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Bbg Communications Phone Service Review

Surely this is tantamount to fraud - 3 x 1 minute local calls for £6 a piece and then £6.50 and £8 - 2 days later ********* *** is that about - can this company be for real - come on trading standards where is the consumer protection here I thought the UK was a safe place
1.0
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Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
Wallsend, North Tyneside
#904285
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Short Review on August 18, 2016

Outrageous. 27 pounds for a short local call
4.0
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Customer service
Staff
#902746
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Bbg Communications Phone Service Review

I was charged £6 each for 1 call that rang a couple of times and didn't even connect and the other call that i was on for a minute . These were done via a BT pay phone using my debit card. A complete rip off. Each call would have only cost me 60p each if i had used cash. The biggest bunch of scammers. Do not use.
1.0
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Billing Practices
Hull, England
#801741
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charged twice $29 for a phone call. At no time was I advised about the charges. Call made from Sydney to Indonesia. They have a duty to advise us of charges. Have lodged a formal complaint through Telstra and will send a copy to the ACCC, Local MP and Ombudsman. They...
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I didn't like
  • Did not advise charges
  • High charges for phone call
#800951
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Other Product Review

BBG rip off merchants, I made A 3 minute local call to my wife That if I had change to put in The BT phone box it would have cost me 60pence But BBG charged me £6.00 Rip Off merchants par excellence .
#798421
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Bbg Communications International Calling Review

I attempted to make a phone call home from Grand Oasis Cancun resort and use my credit card the first and didn't get through, so I attempted a second time and listened for rates. After I heard the rates and was asked if I still wanted to go through with the call, I declined and hung up. I just looked at my credit card statement and was charged $45 twice. I am highly upset.
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Website
#672050
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I arrived at Frankfurt airport on May 1 and my phone, though International roaming activated, didn't work. Since my parent would be worried, I had to use the Pay phone at the Frankfurt Airport and then at the Kiel Hbf. I made only 3 international calls to India in...
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I liked
  • Fast connection
I didn't like
  • Charges for calls not made
  • Not so user-friendly interface
#635764
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Contact Bbg Communications

Mailing Address:
BBG Communications
1658 Gailes Boulevard
San Diego, CA 92154
Phone:
(619) 661-6661
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Phone Call Review

£6 for a minute and half phone call in the UK to a local number. Robbing gits....
#658228
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