BBG Communications put me in debt.

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Jul 16, 2008

BBG Communications complaint by Jeffbrown

I was in Australia last week. I made two phone calls from a public pay phone. Assuming that they were only $2-3 per minute, I kept my minutes to 16 total. My account was then charged $103 and $73. The first charge wiped out my account and I got hit with a $35 overdraft fee. Since I didn't think the calls were so *** expensive, I used my card to buy food. Bam, another $35 overdraft.

Then, I find that they are placing another $103 charge on my card, you guessed it, another $35 overdraft fee. That's $105 in overdraft fees, not to mention the $176 phone calls. I've already contacted my bank about helping me go after BBG. There is no way I'm paying $281 for 16 minutes worth of phone calls. ABSURD.

How did everyone else resolve their situation with BBG?

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Comments (2)

1. Written by Lib Epopsiuol, on 06-09-2008 14:15

Try complaining to the local phone company or the location where the phone was, such as hotel or airport.

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2. Written by DavidA, on 30-08-2008 11:17

I had a very similar experience. I made two phone calls from France to the US, and the first ended up being $121.21, for a 10 minute phone call. There are still miscellaneous charges that make absolutely no sense. 6 charges for two phone calls? Luckily I placed these calls onto a credit card and my checking account was spared. Still, this company is an absolute scam, and I intend to complain until they decide to refund every last cent.

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